Job Description

Lead Business Analytics Associate

Location: 4224 Ridge Lea Road - Amherst, New York 14226

About The Job (Job Brief):

Under some supervision, the Lead Business Analytics Associate is primarily responsible for the formulation of hypotheses, translation of data, design/measurement of experiments and generation of insights to inform business decisions by using various data mining techniques. The Lead Business Analytics Associate uses data to perform moderately complex diagnostic analyses to provide answers to questions such as "Why did it happen?" and "What action can I take?" Through the use of standard reports and analysis of moderately complex data, the Lead Business Analytics Associate identifies trends and outliers and suggests solutions to resolve business challenges or implement process improvements. Success criteria include: leveraging business acumen and anticipation of business partner needs to generate own work / analyses; developing a "client ready" work product; collaboration with broader analytics teams and with a diverse group of business partners to provide solutions and recommendations; and ability to tell a compelling story to stakeholders with data.

Essential Job Functions:

• Analyze, identify, and recommend appropriate solutions to moderately complex problems
• Translate data into insights and answer the "why" question
• Develop "client ready" work product
• Proactively communicate with business partners and ask the right questions to understand analytics needs
• Use visualizations to tell a compelling story with data and information
• May guide or monitor the work of others

Required Qualifications:

Bachelor's degree (or equivalent experience) and minimum of 2 years relevant experience; Minimum 1 year of experience with Master's or PhD. Proficient in Microsoft Excel / PowerPoint and query writing/coding with ability to perform queries of large datasets. Developing data visualization skill set. Ability to learn the process of consuming data from the data supply chain. Building knowledge / experience with analytical programming languages.

Preferred Qualifications:

Default servicing process knowledge. Demonstrated ability to explain complex, technical concepts to operations teammates in an easily understood manner.

Expected Competencies:

Communication: Basic written and verbal communication skills; may possess ability to cohesively present and organize information in support of findings; Building confidence in communicating a message; Can tell a compelling story with data and information; Possesses emerging presentation development and delivery skills. Leadership: Able to work autonomously; Can generate own work (vs. typically assigned by manager). Partnering / Influencing: Demonstrates relationship building and interpersonal skills; comfortable being "at table" with partners; Building influencing skills in area of expertise or assigned LOB. Business Acumen: Understands business partner strategy and the business of banking at a high level; Asks the right questions; Understands upstream and downstream impacts. Critical Thinking / Problem Solving: Demonstrates critical thinking; Can translate data and answer the "why" question; Starting to understand impacts / intersections with others.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. Selected candidate will work a minimum of two days a week at the office location. The team is usually in the office Wednesdays and then the person may be able to select the other day (either Tuesday, Thursday, or Friday).

Compensation and Benefits

This position is eligible to earn a base salary in the range of $71,000.00 to $100,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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