Job Description

Catering Coordinator

We are seeking a motivated and enthusiastic individual with catering marketing experience to grow, manage, and operate our catering system at our Woodbridge IHOP location.

As our catering coordinator, you will:

• Cultivate relationships in the community to create consistent catering guests and sales.
• Adhere strictly to WRG IHOP and health department food safety procedures to maintain a strong food safety system.
• Ensure the highest level of guest satisfaction possible in service and food quality at all times.

Responsibilities:

• Develop IHOP catering sales growth through community business engagement relationships.
• Develop and foster catering relationships with local businesses, schools, churches, and organizations.
• Strategize and create strategic ways to attract new catering guests.
• Plan, organize, and finalize order delivery and pick-up to ensure a seamless catering experience for all catering guests.
• Manage day-to-day catering activities, take leadership in handling guest relations and account management.
• Work shifts necessary to ensure all catering orders are executed without flaw.
• Conduct confirmation calls for each order, call-backs to previous catering guests to encourage repeat orders, reminders ahead of time for annual ordering guests, to engage with targeted catering guests.
• Conduct guest evaluations to ensure continuing catering guest satisfaction.

Qualifications:

• Work hours must be flexible as needed including weekends and holidays.
• Previous catering experience is a must.
• Management or leadership experience is a plus.
• Self-starter with the ability to cold-call or visit local businesses.

Pay:

Base pay starting at $18 /hour

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and much more. And no matter what menu items our customers order, there’s one ingredient that’s always constant — a smile.
When you work for IHOP restaurants we encourage you to, “Be the pancake you wish to see in the world!” Being a team member allows you to be something more than just a traditional employee. You help create smiles for the future. Join a team that encourages building lifelong friendships and memories.

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