Client Support Associate - Entry Level Job at IMS, Fremont, CA

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  • IMS
  • Fremont, CA

Job Description

Are you customer-focused , detail-oriented, and excited to grow your career in client services and marketing ? Join our fast-paced, team-driven environment as a Client Support Associate and gain hands-on experience while building lasting client relationships.

No experience? No problem. We provide paid training , ongoing mentorship, and clear paths for advancement!

What You’ll Do:

  • Deliver outstanding customer service and day-to-day support to clients

  • Respond to client communications and inquiries in a timely, professional manner

  • Collaborate with internal teams to ensure client satisfaction and campaign success

  • Assist in executing marketing initiatives and promotional activities

  • Maintain accurate records, reports, and client documentation

  • Help troubleshoot issues and support client retention efforts

What We’re Looking For:

  • Excellent communication and interpersonal skills

  • A positive attitude and a willingness to learn and grow

  • Strong organizational and multitasking abilities

  • Ability to thrive in a collaborative, team-oriented environment

  • Reliable, self-motivated, and customer-focused

  • No prior experience required — we offer full paid training

  • Must be 18+ and legally authorized to work in the U.S.

What You’ll Gain:

  • Comprehensive paid training and ongoing mentorship

  • Experience working with a variety of clients, brands , and marketing teams

  • Fast-track career advancement in client services, marketing, or account management

  • A supportive team culture with a focus on growth, collaboration, and success

  • Opportunities to participate in company events, networking sessions , and skill-building workshops

Job Tags

Full time,

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