Job Description

Sr. Product Manager, Seller External Relations

Join to apply for the Sr. Product Manager, Seller External Relations role at Amazon

Sr. Product Manager, Seller External Relations

Join to apply for the Sr. Product Manager, Seller External Relations role at Amazon

Description

Are you interested in leveraging your product management skills to join a dynamic team responsible for improving public perception of selling in Amazon’s store? We are seeking an experienced, entrepreneurial, high-judgment, results-oriented, and inventive Sr. Product Manager for a role that will own strategy and execution of initiatives that ensure public perception mirrors the reality that Amazon’s store a great place for our Selling Partners to build and maintain thriving businesses. This involves working closely within an organization to own a suite of internal tools and tech that enable capabilities and create measurable efficiencies in how our teams work together, with sellers in Amazon’s store, and critical partners including Public Policy, Public Relations, Creative, and more.

Description

Are you interested in leveraging your product management skills to join a dynamic team responsible for improving public perception of selling in Amazon’s store? We are seeking an experienced, entrepreneurial, high-judgment, results-oriented, and inventive Sr. Product Manager for a role that will own strategy and execution of initiatives that ensure public perception mirrors the reality that Amazon’s store a great place for our Selling Partners to build and maintain thriving businesses. This involves working closely within an organization to own a suite of internal tools and tech that enable capabilities and create measurable efficiencies in how our teams work together, with sellers in Amazon’s store, and critical partners including Public Policy, Public Relations, Creative, and more.

The ideal candidate has a passion for supporting small business owners, and a product development background combined with a solid understanding of current technologies. They are adept at synthesizing technologies and capabilities into products and applications that customers will love and serve small businesses well. They are customer obsessed, leveraging insights and data to work backwards and think from a customer perspective. They have excellent technical design, problem solving and communication skills and are comfortable interacting with technical and non-technical stakeholders at all levels. Strong business judgment, ability to earn trust with stakeholders, influence cross-functional teams, a creative mindset, and strong analytical skills are essential. This opportunity requires excellent product management and prioritization skills, as well as the experience to successfully navigate ambiguity.

Key job responsibilities

• Own the data-driven product vision across the suite of SER product and technology
• Define and manage the roadmaps for SER product and tech solutions, work with stakeholders to establish KPIs, identify gaps, and govern compliance.
• Partner with other teams across SER to identify and influence development of new products and services.
• Partner with other teams across SER to establish and monitor best practices for interacting with and managing sensitive user data.
• Work with end users and development teams to scope technical requirements and resource needs.
• Manage prioritization and trade-offs among customer experience, performance, and resource constraints.

Onboard third-party platforms and technologies.

• Develop the long-term strategy for the SER product and tech portfolio, aligned it to the goals of the organization and translated into an achievable roadmap.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balancc business needs versus technical or operational constraints.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A3004115

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Information Technology, and Product Management

• Industries

  Software Development

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Job Tags

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